Person cuts chicken wire outside with the BLACK+DECKER MATRIX powered scissors attachment.


Have questions about BLACK+DECKER®? Here are answers to Frequently Asked Questions. For information not covered here, please contact us with your questions and we will reply within two business days.


Through our online portal you can ship tools to the nearest factory-owned location for repair, or easily order replacement parts to do it yourself. View, print, and email tool schematics and manuals.

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Warranty Information

Get all the information you need for various repair and replacement warranties for your products.

View Warranty Policy

Register a Product

Get important recall notifications, proof of ownership, and warranty service. Simply register your BLACK+DECKER® purchase.

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Find Parts

Professional tool information. Find Repairs and Spare Parts agents online.

Find Parts

Safety Notices + Recalls

Your Safety is Always Our Top Priority. While infrequent, our products intermittently experience safety issues and recalls. In these cases, we quickly provide consumers with up-to-date information on repairs and safety precautions.

View Safety Recalls


As part of our commitment to safety and security, we’ve established a coordinated vulnerability disclosure program to provide guidance for our digital products and information systems.

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Service Center

Find experts in your area to keep your tools going strong.
BLACK+DECKER® currently owns 150 service centers worldwide and we have many other authorized service centers where you can get your products repaired.

Find Service Center

Find a Retailer

Locate your closest BLACK+DECKER® retailer.